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Pre-Departure Info

Please read our pre-departure information. It is here to help you, so you are well prepared for your holiday. Preparation makes the perfect holiday.

Entry requirements

Please check the your government advice regarding entry requirements to all the destinations you are visiting, including any destinations you may be transiting through. Please ensure your passport meets the requirements and that you have any visas that you may need.

  • UK Government Travel Advice
  • USA Government Travel Advice
  • Australian Government Travel Advice
  • UAE Government Travel Advice
  • Hong Kong Government Travel Advice
  • Singapore Government Travel Advice
  • South African Government Travel Advice
  • Health and immunisation

    You are responsible for ensuring that you are aware of all recommended vaccinations and health precautions before departure. Vaccination and other health requirements and recommendations are subject to change at any time for any destination. Therefore, please consult with a doctor or clinic not less than six weeks before departure to ensure that you will meet the requirements and have the applicable information.

    Travel insurance

    As per our terms and conditions, it is a condition of acceptance that you will have adequate travel insurance at the time of booking. Your travel insurance must cover you for local and international medical repatriation, cancellation and curtailment cover, and the more standard cover: money, delayed flights, lost passports, etc. You must have cover for any activities you intend to do on your holiday. It is your responsibility to ascertain from the insurance company that no exclusions are applied and that you have the correct amount of coverage.

    Luggage restrictions

    International flights: please check luggage restrictions for your carry-on and checked-in luggage.

    Domestic flights: please check the back page of your itinerary for guidance. Additional allowances can be purchased.

    Money and tipping

    We recommend taking cash with you for tips. Specific guidance can be found on the back page of your itinerary. Before your holiday, you may wish to inform your bank that you’ll be travelling abroad.

    Check-in for your flights

    Depending on the airline, you can check in and reserve seats between 24 and 48 hours prior to your departure. We suggest you do this as early as possible to ensure you can reserve seats together.

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