Africa Travel Consultant

Africa Travel Consultant

You will be responsible for managing the full sales cycle of a client’s journey, from their initial enquiry and itinerary planning through to booking, travel and post-trip feedback.

Day to day, you will:

• Follow up on warm sales enquiries and build relationships with prospective clients.
• Create tailor-made itineraries, personalised around each client’s interests, requirements and budget.
• Advise clients using your own destination knowledge and experience.
• Book and liaise with hotels, lodges, operators, airlines and other suppliers.
• Act as the main point of contact for your clients throughout the entire booking process.
• Manage every detail of a booking with a keen eye for accuracy and organisation.
• Deliver a consistently high level of personal customer service.
• Work towards sales targets while comfortably managing the administrative side of your bookings.
• Follow up with clients after they return and help build long-term relationships and repeat business.

Ultimately, your goal is to ensure every client returns home having had a trip that meets – and hopefully exceeds – their expectations.

Who Are We Looking For?

We are particularly looking for someone with:

• 3+ years experience within tailor-made travel industry selling Africa
• Strong organisational skills and excellent attention to detail.
• A natural ability to communicate and build relationships.
• A competitive drive and motivation to succeed.
• Resilience, confidence and a persuasive approach.
• A genuine passion for travel and creating exceptional holidays.
• The ability to take ownership of a booking from beginning to end.

Importantly, we look for people who share the values of Nelson Travel: passion for travel, positivity, being the difference and being one team.

Why Nelson Travel?

Everyone at Nelson Travel is passionate about travel and delivering fantastic holidays for our clients. You will work alongside supportive, knowledgeable and success-driven people, with plenty of opportunities to learn, develop and experience the destinations we sell first-hand. We are a growing specialist travel company, so you will also have the opportunity to develop with the business and make a genuine contribution to how we work.

Benefits

• 25 days’ annual leave.
• Fantastic travel opportunities.
• Comfortable working hours of 9:00am–5:30pm (Monday to Friday)
• Flexible working, with the option to work from the office or from home.
• Extensive training and ongoing development.
• Regular educational trips and opportunities to experience the destinations we sell.

Training & Development

We place a strong emphasis on first-hand destination knowledge and ongoing development. Your training will include sales and systems training, as well as a familiarisation trip to the country or region you will specialise in. There will also be opportunities for further training and educational travel each year.

Salary & Commission

• Salary:  £25,000 – £35,000
• Commission: £5k – £15K+
• Earning potential up to 50k+
• Competitive basic salary depending on experience.
• Uncapped commission.
• Basic salary increases based on performance and progression.

Location

Kingston Lisle, Oxfordshire

Flexible and remote working options are available.